Last updated: March 2026
We collect information you provide directly, such as your name, email address, and wellness data when you create an account or use our services. We also collect usage data automatically, including device information, IP address, and interaction patterns to improve the platform experience.
Your information is used to provide and improve our services, personalize your wellness experience, connect you with providers, process transactions, and communicate important updates. We never sell your personal health data to third parties.
We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and strict access controls to protect your personal data and wellness information.
You have the right to access, correct, or delete your personal data at any time. You can update your information through your account settings or by contacting us at hello@genoessence.com.
We use essential cookies for authentication and session management. Analytics cookies help us understand how users interact with the platform. You can control cookie preferences through your browser settings.
If you have questions about this privacy policy, please contact us at hello@genoessence.com.